The problem
Client bonus points and master shifts were tracked by hand and never crossed paths. The owner could not see load or history without calling a master.
Services & hospitality
A loyalty and shift app for a hookah outsourcing business
One mobile app for clients, masters and the owner — points, orders and shifts instead of a notebook and phone calls.
Services & hospitality
LB
1app for clients and masters
MVPcore flow already running
2 stepsto release: SMS and push
What we did
We built a React Native (Expo) app on a Node.js and PostgreSQL backend: auth, orders, bonus points, master-side shift tracking and an in-app chat.
The outcome
The core flow is already running: one system instead of a notebook and calls. An SMS gateway and push notifications are the last two steps before full release.
Client points and master shifts used to live in someone's head and a notebook. The app finally puts it in one place I can check from my phone.