Answers stay out of the chat archive
Every guide has a home. Share a link to the current version and use search to find the right detail.
A Netori product
Netori Wiki
Answers for your team. Help for your customers.
Publish guides, documentation and answers to common questions. Open your knowledge base to customers or create private sections for your team, all in one place with your branding.
Discuss a rollout
Demo version
- ✓ On your server
- ✓ With your branding
- ✓ On desktop and mobile
Setup from RUB 39,000 · what is included
Installation on one prepared server, logo and colours, up to 5 sections and 3 access groups, plus editor training. Server costs, writing, content migration, custom features and support are separate.
One-time setup work. Final scope and quote agreed before starting.
Netori Wiki / Features
A familiar interface. Every day.
Find an answer, update a guide or check acknowledgements — a dedicated view for each task.
An editor with formatting, templates and attachments. Publication, section and access settings sit alongside it.
Views, reading time, group reach and read acknowledgements. The screen shows example data, not client results.
Your company, your brand
Your logo. Your colours. Your company.
We tailor Netori Wiki to your company: your logo, name and colours, with knowledge sections and employee access configured for your team. Branding can also be updated after launch.
Try a colour and enter your company name.
For employees
Getting started
Guides, answers and training in one place.
Open →Branding example with fictional content. Your logo replaces the initial.
Fewer repeated questions. More time for the work.
Customers find their own answers
Publish product guides, common questions and usage examples. Share links without requiring registration.
Knowledge stays with the company
Turn individual experience into a shared resource that your team can improve and pass on.
Features
One knowledge base, different audiences
All your learning materials
Articles, videos, images, tables and downloadable files. Nested sections keep everything organised by topic.
Search that saves time
Search article text and the contents of supported document attachments. Bookmark frequently used materials.
An editor for your team
Create content without a developer. Import Word documents, paste screenshots and start with guide, policy and checklist templates.
Public and private sections
Publish guides for customers without requiring sign-in. Keep internal content limited to signed-in users or selected groups. Set editing permissions separately.
Read acknowledgements
Mark important materials as required. Employees acknowledge reading them and managers can see the record in a report.
Useful reading insights
See which articles people read, which remain unopened and which searches return no results. Export reports as CSV.
Your content. Your rules.
We deploy a separate knowledge base for your company on your server or chosen hosting. We configure your name, logo, colours and permissions. Nextcloud sign-in can be connected when needed.
- Version history and restore
- Automatic draft saving
- Deleted materials kept in the trash for 30 days
Implementation
We help you launch and hand it over to your team
Understand your needs
We discuss who will use the knowledge base, where your documents live and which sections to launch first.
Set it up for your company
We deploy the system, apply your branding, create the structure and configure access groups.
Migrate and train
We transfer the agreed content and show your editors how to maintain the knowledge base themselves.
What does implementation cost?
The quote depends on setup, branding, document migration, permissions and integrations. After discussing your needs, we provide an itemised scope and estimate.
Hosting and ongoing support are agreed separately. We confirm the price and timeline before starting.
Frequently asked questions
Do we need a developer to update the content?
No. Staff with editor permissions create and update materials in a visual editor. Custom development is only needed for changes beyond the built-in features.
Can we migrate our Word documents?
Yes. Word import and pasting with tables and lists are supported. We agree the migration volume and formatting review before implementation.
Will everyone see every document?
No. Sections and articles can be public, available to signed-in users or limited to selected groups. Editor permissions are configured separately.
Does it work on a phone?
Yes. The knowledge base works in a browser and adapts to mobile screens. No separate app is required.
How is Wiki different from Netori Office?
Wiki focuses on knowledge: guides, policies, training and read acknowledgements. Netori Office brings together chat, files, mail and CRM. The knowledge base can be deployed independently.
Netori Wiki
See how it could work for your company
Tell us who the knowledge base is for: customers, your team or both. We will propose a structure, access rules and an implementation plan.
Discuss a rollout ↗